Workflow Maps: Find and troubleshoot workflow errors

What’s new?

Workflow Maps now surfaces workflow execution errors across your sub-account in one place. Identify workflows that need attention, inspect their failed executions, and open the affected step to investigate.

Why this matters

A failed automation can interrupt lead follow-up, customer communication, or an internal handoff. Seeing errors across workflows helps your team find problems and understand what failed without checking each workflow separately.

How it works

Go to Automation > Workflows > Workflow Maps.

• Spot flagged workflows: An errors badge identifies workflows with errors from recent runs.
• Open the error summary: Select Review workflows with errors to see flagged workflows, grouped into Published and Draft.
• Focus your investigation: Use Has issues to narrow the map.
• Inspect the failure: Select a workflow and review its failed executions, affected step, and error details.
• Resolve the issue: Open the workflow in the builder to correct the affected step.
• Clear reviewed notifications: Return to the map and select Mark as read after reviewing the issue.

Common use cases

• Investigate failed webhook or integration actions.
• Review automation errors across a large sub-account.
• Identify failures affecting a customer’s follow-up sequence.

Additional notes

• Mark as read clears the error badge. It does not repair the workflow or retry a failed execution.
• Make the required workflow changes in the builder.
• Launch access: Workflow Maps is available only to agency users and agency admins at launch.

Preview