🔁 Enhanced Notifications for Recurring Appointments

🧭 Overview

Notifications for recurring appointments have been enhanced and now also work consistently across default and custom recurrence patterns. A recurring booking now sends a single confirmation that covers the whole series, and custom recurring appointments created in-app are now fully covered by notifications. Reminders and follow-ups continue for every occurrence, and for custom recurrences, notifications can show the recurrence details so recipients understand the full scope of a change.

🚀 What's New?

✅ One confirmation for the whole series

For default recurring appointments, the confirmation or unconfirmed notification now goes out once per booking and covers the entire series. Before: one was sent for each occurrence.

✅ Notifications for custom recurring appointments

Custom recurring appointments created in-app now send a confirmation or unconfirmed notification once per booking, covering the whole series. Before: no notifications were sent for these.

✅ Reminders and follow-ups for every occurrence

Reminders and follow-ups continue to be scheduled individually for each occurrence, and they now apply to custom recurring appointments as well. Before: they weren't triggered for custom recurrences.

✅ Reschedule and cancellation notifications for custom recurrences

• Custom recurring appointments now send these notifications, based on the option you choose when making the change.
• This appointment: a notification for that single appointment.
• All appointments: a single notification for the whole series.
• This and following: a single notification for reschedules.
• Default recurring appointments are unchanged, and these notifications stay specific to the affected appointment.

✅ Recurrence details in notifications

For custom recurrences, notifications now show the recurrence pattern alongside the specific date time, for example: October 14, 2026 12:00 PM (reoccurs every Thursday). This helps recipients see the full series when it's changed. Before: only the specific date was shown.

🧩 How to Use It

No setup needed. These enhancements are live automatically.

• This applies to: Any newly booked appointment, and any appointment that's edited.
• Default recurring appointments: Confirmation and unconfirmed notifications now go out once per booking, while reminders and follow-ups continue for each occurrence.
• Custom recurring appointments: Confirmations, reminders, follow-ups, and reschedule and cancellation notifications now apply, following the option you select when you make a change.
• Recurrence details: To include them, make sure your notification template uses the appointment date and time custom value.
• Scope: These changes apply to calendar notifications only. Workflows are not affected.

🎯 Why This Matters

• One consolidated confirmation per booking keeps communication for a recurring series clear and focused.
• Default and custom recurrences now share the same notification experience, so attendees get consistent communication however a series was created.
• Reminders and follow-ups for every occurrence keep each session on attendees' radar.
• Recurrence details help recipients tell at a glance whether a change affects a single appointment or the whole series.