🚀 New: A Unified Workspace for Managed Agents

Build, test, manage, and publish your Managed Agents — all from one screen!

We've completely redesigned the Managed Agents experience in Agent Studio to make managing AI agents simpler, faster, and more intuitive.

Previously, you had to navigate between multiple pages to manage agents, test conversations, review activity, and publish changes. Now, everything comes together in one unified workspace.

✨ What's New?

🖥️ All-in-One Agent Workspace

Left Panel: Browse, search, filter, and switch between agents.

Center Panel: Chat with agents, test their behavior, and access conversations.

Right Panel: Manage agent settings, publishing, activity, and configurations.

Easily switch between agents without navigating away.

🔍 Easier Agent Discovery & Management

Search agents by name and organize them using folders.

Sort by recently updated, creation date, or name.

Quickly identify Draft and Published agents.

Create, rename, move, or manage agents directly from the workspace.

💬 Chat, Test & Debug in One Place

Start new conversations or continue existing ones.

Test draft agents directly in Test Mode.

Test trigger-based agents by selecting a contact.

View conversation history and detailed execution logs without leaving the workspace.

⚙️ Simplified Agent Configuration

Rename agents and customize their avatars.

Publish or unpublish agents with fewer clicks.

Easily identify unpublished changes.

Access advanced configurations through the Agent Builder.

Manage folders, API deployments, and other agent actions.

📊 Better Activity & Execution Visibility

Activity: Monitor agent conversations and trigger executions.

Waiting on You: Identify activities requiring your attention.

Agent Logs: Inspect execution details directly from conversations.

Memory: Access agent memory when enabled through Labs.

🤖 Faster Agent Creation

Create agents using natural-language instructions with Build Your Own Agent.

Get started quickly with suggested prompts and ready-to-use templates.

Automatically generated avatars give each agent a unique identity.

🛠️ How to Get Started

Navigate to Labs in your Secure Automation sub-account.

Enable Managed Agents New UI.

Go to AI Agents → Agent Studio → Managed Agents.

Explore the new unified workspace to create, test, and manage your agents.

🎯 Why This Matters

Everything in one place: No more switching between multiple screens.

Faster testing: Test, debug, and review agent executions in the same workspace.

Simpler management: Easily manage multiple agents, configurations, and publishing.

Better visibility: Quickly access agent activity, logs, and status.

Improved productivity: Spend less time navigating and more time building powerful AI agents.