📢 Carrier Fee Pricing Update - Effective October 1, 2026

🗓️ Effective Date

• October 1, 2026 → Verizon and 'Other' Category Carrier Fee Updates

Overview

To keep our pricing aligned with current carrier costs and maintain optimal deliverability across global telecom networks, we are updating carrier fees for messaging traffic sent to U.S. numbers via Verizon and select providers in the 'Other' category.

Verizon Carrier Fee Updates

Key changes for outbound messaging via the Verizon network:

• Outbound SMS (Long Code, Short Code, Toll-Free, Authy & Verify): $0.0045 → $0.0050 per message
• Outbound RCS Rich: $0.0045 → $0.0050 per message

Other Carrier Fee Updates

Key changes for outbound messaging via 'Other' Category Carrier network:

• Outbound SMS (Long Code, Short Code Group B, Toll-Free, Authy & Verify): $0.0040 → $0.0042 per message
• Short Code Group A SMS: $0.0025 per message (No change)

🔍 Why It’s Happening

These updates stem directly from our downstream carriers in response to changing delivery and infrastructure costs across telecom networks.

Updating our rates ensures:

• Continued high-quality service and performance

• Reliable and optimised message delivery

• Direct alignment with global carrier pricing structures

🙏 Thank You

We understand how important clear and transparent communication is regarding billing updates. We are committed to keeping you informed well in advance to ensure these adjustments are as seamless as possible. No action is required on your end. The updated rates will apply automatically from the effective date.